Critical Reflection

Times flies and we have reach the end of the trimester. I was happy that I have taken Effective Communication in the first trimester of my university life. Effective communication has taught me skills, techniques and the importance of writing and presentation which will be useful when I enter the working society. One example of what I have learnt in this module is the importance of writing an executive summary as most of the senior management of the company does not have the time to go through the entire report, thus it is important to be able to grab their attention right from the start using credible information and what the reader will be able gain from the report in the executive summary. 

For my team final technical report, we did not fully utilise the 7 Cs learned, and one example is that, in the benefit section, the information presented was too lengthy (Lack of conciseness and was not clear). The team should have use table to present the information which will be in terms make it much more easier and clearer for the reader to understand the information presented. This incident makes me understand clearly on the importance of drafting the report in a manner, such that the reader will be able to understand what we are trying to bring across in a much more concise and clearer manner.


In conclusion, we should always write our reports in a manner that is easy for the reader to understand and most importantly, to have a strong and persuasive executive summary to grab the reader attention and thus make them feels the needs to continue to read the rest of the report. 

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